Privacy Policy

Overview

The General Handyman ("we," "us," or "our") provides handyman and home repair services in Overland Park, KS and the greater Kansas City metro. This Privacy Policy explains what information we collect through our website, how we use it, and who we share it with. By using this website, you agree to the practices described below.

Information We Collect

We only collect information you choose to give us. When you fill out the quote request form on our site, we collect:

• Your name
• Phone number
• Email address
• City or zip code
• A description of the work you need done
• How you heard about us (optional)

We do not collect payment information, government ID numbers, or any sensitive personal data through this website.

How We Use Your Information

Information submitted through our quote form is used only to respond to your request, follow up by phone, text, or email, and schedule or provide the services you asked about. We do not sell your information to third parties.

Cookies & Local Storage

The one exception is the Google Maps embed on our Contact page, which is loaded directly from Google and may set its own cookies according to Google's Privacy Policy. We do not control this behavior.

Third-Party Services

We use a small number of trusted third-party services to run this website and respond to your requests:

• Netlify – hosts our website and processes quote form submissions.
• GoHighLevel (LeadConnector) – our customer relationship management (CRM) system. When you submit the quote form, your information is sent here so we can follow up with you.
• Google Fonts – used to display the typefaces on this site. Loading a font makes a request to Google's servers.
• Google Maps – embedded on our Contact page to show our service area.

Each of these services has its own privacy practices, and we encourage you to review them if you have questions beyond what's covered here.

Analytics

We do not currently use Google Analytics, Meta Pixel, or any other analytics or advertising tracking service on this website.

How We Protect Your Information

Form submissions are transmitted securely (HTTPS) to our hosting provider and CRM. We limit access to your information to the people who need it to respond to your request and provide our services.

Children's Privacy

This website is intended for adults seeking home repair services. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website or services. The "last updated" date at the top of this page will always reflect the most recent version.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

The General Handyman
Overland Park, KS 66204
Phone: (816) 800-2620
Email: thegeneralhandymangroup@outlook.com